Terms of Use

Last updated: 2026-06-08

1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not use the Site. These Terms govern use of the Site only; the purchase and sale of products are governed by separate sales contracts or proforma invoices.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. You must not:

3. Products and Pricing

All product specifications, images, and prices displayed on the Site are for informational purposes only. Prices are subject to change without notice. Final pricing, payment terms, and delivery conditions will be confirmed in a separate written quotation or proforma invoice issued by us.

We reserve the right to modify or discontinue any product at any time without prior notice.

4. Intellectual Property

All content on the Site—including but not limited to text, graphics, logos, images, product photos, and software—is the property of Jinan Shunxiang Central Kitchen Technology Co., Ltd. or its content suppliers and is protected by applicable copyright and trademark laws.

5. Limitation of Liability

To the maximum extent permitted by law, the Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to the use of or inability to use the Site. Our total aggregate liability for any direct damages arising from the use of the Site shall not exceed the total amount paid by you, if any, for access to the Site during the twelve (12) months preceding the claim.

The above limitations do not apply to the extent prohibited by applicable law, nor to liability that cannot be excluded or limited under applicable law.

6. Governing Law

These terms are governed by the laws of the People's Republic of China, supplemented by the United Nations Convention on Contracts for the International Sale of Goods (CISG) where applicable to international sales. The parties shall first seek to resolve any dispute through amicable negotiation within 30 days. If the dispute cannot be resolved through negotiation, it shall be submitted to arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in Beijing under its then-current rules, or alternatively, by mutual agreement, to the Hong Kong International Arbitration Centre (HKIAC) or the Singapore International Arbitration Centre (SIAC). The arbitration award shall be final and binding.

6a. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these terms shall be resolved through the following escalating procedure:

6b. Force Majeure

Neither party shall be held liable for any failure or delay in performance caused by events beyond their reasonable control, including but not limited to: acts of God, war, terrorism, civil unrest, epidemic or pandemic, fire, flood, earthquake, port congestion or closure, trade embargoes, government orders, sanctions, or supply chain disruptions. The affected party shall notify the other party promptly and take reasonable steps to resume performance.

6c. Export Control & Sanctions Compliance

The buyer acknowledges that products sold by us may be subject to export control laws and sanctions regulations of the People's Republic of China, the United Nations, and other applicable jurisdictions. The buyer agrees to comply with all such laws and regulations and shall not re-export, resell, or divert the products to any country, entity, or individual subject to applicable sanctions or embargoes. We reserve the right to refuse or suspend any order that may violate applicable sanctions or export control laws.

7. Contact

If you have any questions about these Terms of Use, please contact us at sales@smarthuayi.com.